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Two teams are engaged on a global project which uses a follow-the-sun approach in order to speed up delivery. After the first release, many issues were identified on the product, which could easily have been avoided with better communication. What should the project manager do?
Correct Answer: D
In a global project using a follow-the-sun approach, it is crucial to have effective communication to ensure a smooth handover of tasks and issues between teams in different time zones. Moving working windows to increase overlap allows for real-time communication and collaboration, which can help in addressing and resolving issues more efficiently. This approach aligns with the PMBOK guide's emphasis on effective communication management in projects1. References: * Project Communications Management According to the PMBOK1 * What is the follow the sun model? Advantages + strategy - Zendesk2 * What is a follow the sun model in customer support and how do you implement it - TeamSurfboard3 * Proactive communication for project managers - Project Management Institute4