In the scenario described, the project team is overwhelmed by the volume of knowledge-sharing emails, which indicates that the current method of communication is not effective. A pull communication method allows team members to access information as needed, rather than being bombarded with emails. This method enables team members to manage their time and resources more effectively by seeking out knowledge when it is convenient for them, thus reducing the overload and improving the manageability of information.
References: The solution aligns with best practices in project management communication strategies, where pull communication is recommended in situations where information overload is an issue. This approach is supported by resources on project management communication methods, which suggest that pull communication can help alleviate the problem of information overload by allowing team members to access information on demand1234.