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A technology project is delivering new functionality on a new platform. Several team resources are starting to train their teams, but they are asking questions about the training that the project will provide. What should the project manager's first action be?
Correct Answer: B
The project charter is a key document that outlines the scope, objectives, and stakeholders of a project. If team members are asking questions about the training that the project will provide, the project manager should first review the project charter to determine if this training is within the project's scope. If it is not, the project manager should submit a change request to include this training in the project scope. This ensures that all project activities are aligned with the project's objectives and that any changes to the project scope are properly managed. References: A Guide to the Project Management Body of Knowledge (PMBOK Guide) from www.pmi.org. Specifically, the section on Project Scope Management, which discusses the importance of managing project scope and handling change requests.