A project manager is leading a major water pipeline project and realizes midway into the project that the project completion date is not achievable. Local farmers who rely on the water for irrigation may be affected due to the delay. The project manager is afraid of their displeasure and reaction, which will affect the project.
How should the project manager plan the communication to the stakeholders?
Correct Answer: C
According to the PMBOK Guide, the project manager should plan the communication to the stakeholders based on the stakeholder communication requirements, the available organizational assets, and the project communication methods1. The project manager should also follow the project communication management plan, which defines how project communications will be planned, executed, and monitored2. In this scenario, the project manager is facing a major risk that could affect the project objectives and the expectations of the stakeholders, especially the local farmers who rely on the water for irrigation. The project manager should not ignore or hide this risk, but rather communicate it to the stakeholders in a timely and transparent manner, with the assistance of the PMO. The PMO can provide guidance, support, and resources to help the project manager deliver the information effectively and address any concerns or issues that may arise. The PMO can also help the project manager coordinate with other stakeholders, such as the project sponsor, the customer, the suppliers, and the regulatory authorities, to ensure a consistent and aligned message. By delivering the information to the stakeholders with the PMO's assistance, the project manager can demonstrate accountability, honesty, and professionalism, and maintain the trust and confidence of the stakeholders. References:
* 1: PMBOK Guide, 6th edition, page 367
* 2: PMBOK Guide, 6th edition, page 376