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A project manager has been assigned to lead an IT project to store information on sold lottery tickets. During the project execution, a failure in the system caused 10 numbers to be sold two times. This happened during the month of greatest demand because the prize was the highest of the year. The project team is concerned that one of those tickets could be the winner. What should the project manager do first?
Correct Answer: C
In the context of PMP objectives and the PMBOK guide, the first action in response to an identified risk, such as the sale of duplicate lottery numbers, is to review the project's risk management plan. This plan should include previously identified risks and their corresponding response strategies. If the issue of duplicate numbers was anticipated, the project manager should follow the established action plan to address it. This aligns with the PMBOK's emphasis on proactive risk management, which includes planning for risks and having response strategies ready to implement when needed123. References: * Project Risk Management According to the PMBOK1 * The Standard for Risk Management in Portfolios, Programs, and Projects2 * Risk Management Process for PMP - Project Management Academy3