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A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not available and the review is often delayed, which results in increased rework for the team. What should the project manager do?
Correct Answer: C
In situations where customer reviews are frequently delayed, it is crucial for the project manager to engage in proactive planning with the customer to establish a review process that accommodates their availability. This may involve scheduling reviews well in advance, agreeing on a fixed time slot for each iteration's review, or utilizing asynchronous communication methods where the customer can provide feedback at their convenience. The goal is to ensure that the customer's input is received in a timely manner to prevent rework and maintain project momentum1234. References: * PMBOK Guide, 6th Edition, Section 10.1: Plan Communications Management * PMI's Practice Standard for Project Risk Management * PMP Exam Strategies for Risk Response: Mitigate Risk, Avoid, or Transfer * Collaborative and creative business analysis * Customer collaboration: what it is & why you should do it * Mastering Agile Business Analysis