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During the course of a project the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings How should the project manager handle this?
Correct Answer: A
The project manager should communicate directly with the director and inform them of the communications management plan, which defines how the project information will be exchanged among stakeholders, including the client. By doing so, the project manager can clarify the roles and responsibilities of the project team and the director, and ensure that the project scope is managed according to the agreed process. This will also help to avoid confusion, conflicts, and unauthorized changes in the project. References: (Professional in Business Analysis Reference Materials source and documents) * PMBOK Guide, 6th edition, section 10.1.3.1, page 366 * PMP Exam Prep, 10th edition, Rita Mulcahy, page 357 * PMP Practice Questions #49 - iZenBridge1