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A project manager is managing the development of a dental wire bending machine. The machine is compatible with the three most popular dental wires in the market which covers 90°. of the market The prototype is now under testing for certification. The manufacturer of one of the three wires announced they will be producing a different wire mat will be incompatible with the machine. This will result in a 25% loss of market coverage from the initially predicted 90% coverage What should the project manager do?
Correct Answer: A
According to the PMBOK Guide, the project manager is responsible for identifying, analyzing, and responding to project risks. One of the tools and techniques for risk management is perform qualitative risk analysis, which involves assessing the probability and impact of identified risks on project objectives. When a risk occurs, such as the change in the wire compatibility, the project manager should first perform qualitative risk analysis to determine the severity and urgency of the risk response. The project manager should also consult with the project team and other relevant stakeholders to evaluate the potential options and alternatives for addressing the risk. One of the possible options is to survey the market for alternative wires with similar characteristics that can be compatible with the machine. This option may require some adjustments in the design or testing of the machine, but it may also preserve the market coverage and customer satisfaction. Therefore, the project manager should investigate the impact of this option with the team and compare it with other possible options before making a decision. References: PMBOK Guide, 6th edition, pages 397-398, 423-424.