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A project manager manages multiple information technology (IT) projects in a matrix organization. The project manager schedules a meeting with one of the functional managers to coordinate testing support for two software development projects. Unfortunately, the functional manager is not able to attend the meeting and informs the project manager that there may not be any resources available to test the software. What should the project manager do?
Correct Answer: B
In a matrix organization, it is essential for the project manager to collaborate with the project team to resolve resource availability issues. This approach is supported by the PMBOKGuide, which emphasizes the importance of team engagement and collective problem-solving in project management. By meeting with the project team, the project manager can explore various options, such as adjusting schedules, re-allocating resources, or finding alternative solutions to ensure that the necessary testing support is provided. This method aligns with the principles of stakeholder engagement and resource optimization1. References: * PMI's "A Guide to the Project Management Body of Knowledge (PMBOKGuide)" * PMI's "Business Analysis for Practitioners: A Practice Guide" * PMI's "The PMI Guide to Business Analysis"