當地公司正在開發一種新產品。首次使用遠端團隊來完成功能的程式設計任務。產品的設計來自當地團隊。在第三次衝刺評審期間,產品負責人對專案的結果感到擔憂。遠距開發團隊抱怨他們不能清楚地理解日常站立會議中傳達的要求。
專案經理應該如何應對這種情況?
Correct Answer: D
The project manager should determine the communication needs, environment, and tools to get the message across to the remote development team. This is part of the Plan Communications Management process, which involves identifying and documenting the approach to communicate most effectively and efficiently with stakeholders1. Evaluating and reassigning the developing tasks to a local vendor who has worked on previous projects (A) is not a viable option since it would disrupt the project schedule, budget, and scope. Documenting the risk in the risk management plan and using contingency reserves to hire a local vendor (B) is also not appropriate since the communication issue is not a risk but a problem that needs to be resolved. Reviewing lessons learned from previous projects and organizational process assets (OPAs) is a good practice, but it is not sufficient to address the current situation. References:
* 1: A Guide to the Project Management Body of Knowledge (PMBOKGuide) - Seventh Edition, Chapter 10, Section 10.1.3.1