The best course of action in this scenario is for the project manager to discuss the matter with the team member in confidence. This approach aligns with the principles of effective communication and problem-solving within a team. Addressing the issue privately allows for an open dialogue and provides an opportunity for the team member to explain any obstacles they faced which prevented timely delivery. It also prevents potential embarrassment or defensiveness that could arise from discussing the matter in a public setting, such as a project meeting. This method supports the development of trust and the maintenance of a positive team environment, which are crucial for project success.
References: The answer is verified and explained using the principles found in the PMI's foundational standards and guidelines for project management, which emphasize the importance of individual engagement and communication within project teams12. Additionally, the Professional in Business Analysis Reference Materials provide insights into effective communication strategies and the importance of addressing issues directly with the concerned individuals34.