專案經理正在管理牙科鋼絲彎曲機的開發。該機器相容於市場上最受歡迎的三種牙線,覆蓋90°。該原型目前正在進行認證測試。三種金屬絲之一的製造商宣布,他們將生產另一種金屬絲墊,與機器不相容。這將導致市場覆蓋率從最初預測的 90% 覆蓋率下降 25% 專案經理應該做什麼?
Correct Answer: A
According to the PMBOK Guide, the project manager is responsible for identifying, analyzing, and responding to project risks. One of the tools and techniques for risk management is perform qualitative risk analysis, which involves assessing the probability and impact of identified risks on project objectives. When a risk occurs, such as the change in the wire compatibility, the project manager should first perform qualitative risk analysis to determine the severity and urgency of the risk response. The project manager should also consult with the project team and other relevant stakeholders to evaluate the potential options and alternatives for addressing the risk. One of the possible options is to survey the market for alternative wires with similar characteristics that can be compatible with the machine. This option may require some adjustments in the design or testing of the machine, but it may also preserve the market coverage and customer satisfaction.
Therefore, the project manager should investigate the impact of this option with the team and compare it with other possible options before making a decision. References: PMBOK Guide, 6th edition, pages 397-398,
423-424.