When a high-performing team member's performance declines, it is important for the project manager to understand the underlying reasons. Engaging in a direct conversation with the team member can provide insights into potential personal or professional challenges they may be facing, which could be affecting their work. This approach aligns with the PMBOK Guide's emphasis on project managers being actively involved in team management and performance assessment. It also reflects the principles of Professional in Business Analysis, which advocate for understanding the dynamics affecting team performance and addressing them through appropriate communication and problem-solving strategies.
References:
* PMBOK Guide1
* Engaging Your Team to Greater Project Performance2
* How to Start Improving Your Team Performance as a Business Analyst3