在專案團隊的組建階段,專案經理實施了多項團隊建立舉措,並認為進行即興戲劇活動會很有趣。會議結束後,專案經理收到了一些主要團隊成員的回饋,他們認為雖然活動很有趣,但不適合團隊建立的目的。
專案經理應該怎麼做才能避免這種負面回饋?
Correct Answer: A
The forming phase of a project team is when team members are uncertain about the team's purpose, their roles, and how to work together1. The project manager's job is to help the team overcome this uncertainty by clarifying the team goals, expectations, and norms2. One of the tools that can help the project manager in this stage is to assess and analyze the personality indicators of the team members, such as the Myers-Briggs Type Indicator (MBTI) or the DiSC profile. These tools can help the project manager understand the preferences, strengths, and weaknesses of each team member, and how they interact with others3. By doing so, the project manager can tailor the team-building activities to suit the needs and preferences of the team, and avoid activities that might cause discomfort, frustration, or conflict among the team members. For example, improvisation theater activities might be fun for some team members who enjoy spontaneity, creativity, and humor, but they might be stressful or awkward for others who prefer structure, planning, and logic. Therefore, the project manager should have assessed and analyzed the personality indicators of the team before choosing such an activity, and consulted with the team members to ensure that they are comfortable and willing to participate. Alternatively, the project manager could have chosen a different team-building activity that is more suitable for the forming stage, such as icebreakers, introductions, or games that help the team members get to know each other better4. References:
* 1: The 5 Stages of Team Development (Including Examples) | Upwork
* 2: Forming, Storming, Norming and Performing for Agile teams | Scrum.org
* 3: Team Development Cycle: From Forming To Performing - Teamhood
* 4: 45 Team Building Games to Psych Up Your Team [2023] * Asana