一家公司的專案管理辦公室 (PMO) 一直在嘗試在專案管理框架中實施自適應方法,並且專案經理被要求在下一個專案中使用自適應工具。這不是第一次提出請求,先前的專案在實施自適應工具時失敗了。
專案經理該做什麼?
Correct Answer: B
According to the PMBOK Guide, an adaptive approach in project management is one that responds to changes and uncertainties in the project environment. Adaptive tools are techniques that enable project managers to plan and execute projects in an iterative and flexible way. Some examples of adaptive tools are agile methods, scrum, kanban, and lean. However, not all projects are suitable for using adaptive tools, and some stakeholders may have different expectations and preferences regarding the project management approach. Therefore, before implementing adaptive tools in a project, the project manager should conduct individual interviews with key stakeholders to understand their concerns, needs, and expectations. This will help the project manager to identify the level of stakeholder engagement, the degree of change tolerance, and the potential risks and benefits of using adaptive tools. Based on the information gathered from the interviews, the project manager should then prepare a communications management plan that defines how the project information will be communicated to the stakeholders, including the frequency, format, and content of the communication. The communications management plan should also include a feedback mechanism that allows the stakeholders to provide their input and feedback throughout the project lifecycle. This will help the project manager to manage the stakeholder expectations, address the stakeholder concerns, and ensure the stakeholder satisfaction with the project outcomes. References:
* PMBOK Guide, 7th edition, Chapter 2: Project Performance Domains, Section 2.1: Project Delivery Approach, pp. 23-251
* PMBOK Guide, 7th edition, Chapter 3: Project Management Principles, Section 3.5: Engage Stakeholders, pp. 41-421
* PMBOK Guide, 7th edition, Chapter 4: Tailoring, Section 4.2: Tailoring Considerations, pp. 51-531
* PMBOK Guide, 7th edition, Chapter 8: Communications, Section 8.2: Plan Communications, pp. 123-1251
* Professional in Business Analysis (PMI-PBA) Handbook, Section 5: Exam Content Outline, Domain 2:
Planning, Task 2.3: Develop a communication management plan, pp. 21-222