When a bottleneck is identified in a project, especially one related to skill gaps such as testing skills, it is important for the project manager to facilitate a solution that empowers the team. The project manager should support the team in identifying an approach to resolve the problem, which may include a combination of training, process improvement, or resource adjustments. This approach aligns with the principles of team empowerment and problem-solving within the Project Management Professional (PMP) framework23.
References:
* PMI's article on "Banishing Bottlenecks" discusses the importance of targeting the source of logjams and working with the team to find solutions2.
* ExamTopics discussion on PMP topic 1 question 737 highlights the importance of empowering the team to find solutions to the problem they have identified1.
* Additional resources on addressing software testing bottlenecks and skill gaps can be found in PMI's library and other professional articles456.