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The scope of a construction project that is being planned by a multinational company requires that services are procured via contract from an external provider. When considering communication channels, what should the project manager do to help maximize delivery success with this provider?
Correct Answer: D
When working with external providers, especially in multinational or multilingual environments, establishing a common set of terms and communication language is essential for clarity, reducing misunderstandings, and increasing success in delivery. Per the PMBOK Guide - Seventh Edition, the Communication and Stakeholder Performance Domains emphasize mutual understanding and clear language, especially in procurement relationships. Option A is supportive but not the first step. Option B misplaces responsibility-project sponsor is not the communication lead. Option C is general and doesn't address the specific provider issue. References: PMBOK Guide - Seventh Edition, Communication and Procurement Domains PMI Practice Standard for Project Communication Management ##############################################