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A project sponsor is concerned that the scope is not being met correctly and has questioned several team members about this individually. When the project sponsor approached the project manager, the project manager realized that the issue was that the project sponsor understood the scope in a different manner than the project team. What should the project manager do to address this issue?
Correct Answer: D
The best course of action when there is a misalignment of understanding regarding the project scope between the project sponsor and the project team is to facilitate a stakeholder alignment session. This approach is supported by the PMBOK's emphasis on the importance of stakeholder engagement and communication to ensure a shared understanding of the project's objectives and deliverables12. It is also in line with the PMI- PBA's focus on ensuring that all stakeholders have a common understanding of the project scope and objectives, which is crucial for successful project outcomes34. References: * PMBOK Guide and Standards1 * Scope Management | PMI2 * PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline3 * Link your business analysis plan to the organization's strategy | IIBA4