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The Conflict resolution method that should be used when there is a high concern for personal goals and a high concern for relationships is:
Correct Answer: A
"Compromising" provides average concern for personal goals and average concern for relationships. Neither side wins nor looses. "Smoothing" - high for relationships because disagreements appear minimized and low for personal goals because does not really lead to a permanent solution. Conflict is just pushed to a future time. "Forcing" - high for personal goals because one party gets exactly what they needed. Low for relationships as this is not a good way to foster team building. So, Answer A. "Problem solving" - high for personal goals as the correct solution is chosen and there is less room for ambiguity leading to high for relationships, as the conflict is permanently resolved.