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Exam Code:	CMQ-OE
Exam Name:	Certified Manager of Quality/Organizational Excellence Exam
Certification Provider:	ASQ
Free Question Number:	173
Version:	v2024-09-12
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# of Questions views:	21780
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Other Version: 314 viewsASQ.CMQ-OE.v2024-10-10.q156; 1380 viewsASQ.CMQ-OE.v2019-02-19.q95

Exam Question List: Question 1: Who is responsible for conducting audits for ISO 9001 regist...; Question 2: McGregor's Theory X-Theory Y model is based on the concept o...; Question 3: A company is in the planning phase of a supplier relations p...; Question 4: A team that is in the norming stage of development will exhi...; Question 5: What is the first step in creating change?...; Question 6: Empowerment is best described as the process of...; Question 7: A company that distributes merchandise to major retail store...; Question 8: To ensure continued customer loyalty, a company must take wh...; Question 9: If a department manager asks the quality manager for help in...; Question 10: In response to changing market conditions, a company has rev...; Question 11: (Exhibit) The formula above is known as the...; Question 12: The chart below shows planned costs and actual expenditures....; Question 13: Root cause analyses often fail at the testing phase because ...; Question 14: Which of the following tools should HR use to monitor the nu...; Question 15: The manager for a quality improvement project at an organiza...; Question 16: A company should take which of the following actions to iden...; Question 17: Which of the following is an example of one-on-one instructi...; Question 18: Which of the following training methods requires the greates...; Question 19: Which of the following sets of elements represents the four ...; Question 20: Team-building activities should be implemented immediately a...; Question 21: ACME organization has several teams "feuding" with one anoth...; Question 22: Generally, which of the following is true about chance or ra...; Question 23: Which of the following approaches should be used to ensure t...; Question 24: Organization X installs new machine technologies to identify...; Question 25: Which of the following sets of elements describes the key ph...; Question 26: A senior executive invites employees to become members of a ...; Question 27: Which of the following actions indicates that an interviewer...; Question 28: The constraint that is most often encountered by virtual tea...; Question 29: Program evaluation and review technique (PHRT) charts are de...; Question 30: A customer is establishing a partnership with a new supplier...; Question 31: A process engineer has calculated that the purchase of a new...; Question 32: Which of the following characteristics is expected in a lead...; Question 33: When an organization is deploying its strategic planning pro...; Question 34: A recent employee survey included individual comments indica...; Question 35: Design for six sigma most commonly users which of the follow...; Question 36: A few weeks ago. an internal quality auditor for a company c...; Question 37: Rank in order, from first to last, the following list of ste...; Question 38: In order to promote effective quality improvements throughou...; Question 39: Teams that are entering the performing stage often need help...; Question 40: In an effort to reduce quality costs, a quality manager has ...; Question 41: To reduce- the potential for liability on a safety-related p...; Question 42: A project manager should work with the project team to devel...; Question 43: Which of the following tools should be used to determine how...; Question 44: The Vice President (VP) for quality has attended a series of...; Question 45: Which of the following customer segmentation factors would a...; Question 46: To resolve inherent conflicts that arise from multiple custo...; Question 47: Supply chain management should focus on...; Question 48: An organization has hired a quality consultant to help with ...; Question 49: A company purchases electronic components and then assembles...; Question 50: A company's training needs analysis shows that the only peop...; Question 51: Which of the following approaches best describes a customer ...; Question 52: Human resources (HR)has proposed instituting a program to en...; Question 53: What is the first step in implementing quality function depl...; Question 54: An analysis of a company's strengths, weakness, opportunitie...; Question 55: One of the best ways to identify what Juran calls the "vital...; Question 56: A certified supplier can be described as a company whose pro...; Question 57: A customer submitted a comment card for a hotel chain detail...; Question 58: Who has ultimate responsibility for quality in a service org...; Question 59: To be effective, a knowledge management system should includ...; Question 60: An organization should use which of the following resources ...; Question 61: First Community Bank Holding Company executive management ha...; Question 62: A service y has decided to expand the current focus of its r...; Question 63: Several departments within an organization have implemented ...; Question 64: According to Deming. management by fear most often results f...; Question 65: A project leader is experiencing a situation in which team m...; Question 66: Throughput is defined as the; Question 67: When a companywide professional development program is being...; Question 68: Which of the following terms is defined as the measure of an...; Question 69: Empowerment is best described as the process of...; Question 70: The audit team that will be most effective in performing an ...; Question 71: One advantage of using a single-source supplier strategy is ...; Question 72: The most important reason for changing procedures or process...; Question 73: The most common reason that companywide quality training pro...; Question 74: Which of the following is a benefit of using quality functio...; Question 75: It is the team sponsor's responsibility to...; Question 76: The best way to reduce variation in products from a supplier...; Question 77: The best way to create ownership in a major organizational c...; Question 78: Which of the following is a constraint, even on a high-perfo...; Question 79: Rank in order, from first to last, the following five basic ...; Question 80: Which of the following is an example of one-on instruction?...; Question 81: For a company's mission, vision, and value statements to bec...; Question 82: Companies that survey (heir internal customers have learned ...; Question 83: Which of the following actions will help make on-the-job tra...; Question 84: To identify product attributes that are important to custome...; Question 85: What is the first phase in initiating a benchmarking plan?...; Question 86: Rank in order, from first lo last, the following steps for d...; Question 87: Which of the following steps should a company lake to improv...; Question 88: Which of the following actions will help transform the cultu...; Question 89: Which of the following statements describes an effective rel...; Question 90: Which of the following elements describes the combination of...; Question 91: An effective way for a customer to prepare to negotiate with...; Question 92: Which of the following is the best way for a company to d ho...; Question 93: A company achieving 3 4 defects per million opportunities me...; Question 94: Which of the following would be the focus of a competitive a...; Question 95: Resource leveling is used to accomplish which of the followi...; Question 96: If company a hires a to convert its current train-as-needed ...; Question 97: According to Juran, the one element that is present in all c...; Question 98: Which of the following groups would benefit most from detail...; Question 99: What is the best method to establish customer requirements w...; Question 100: The following chart was developed by a team. (Exhibit) This ...; Question 101: A short-range trend analysis is most beneficial when it is u...; Question 102: Which of the following methods is used to listen to customer...; Question 103: According to the Taguehi loss function, which of the followi...; Question 104: When benchmarking is briny considered for process improvemen...; Question 105: Which of the following aspects of process measurement is mos...; Question 106: Which of the following metrics is included in a balanced sco...; Question 107: In order for feedback to be constructive, it should meet whi...; Question 108: Which of the following formulas is used to calculate takt ti...; Question 109: Which of the following is an example of common cause variati...; Question 110: Which of the following is classified as an appraisal cost?...; Question 111: Which of the following actions is considered a best practice...; Question 112: Which of The following graphs indicates a positive correlati...; Question 113: The metrics and goals for driving organizational performance...; Question 114: When a unit of measure is being established for a product, t...; Question 115: Corporate headquarters has established the use of the Baldri...; Question 116: Rank in order, from first to last, the following steps in th...; Question 117: During what stage of team development do team members expres...; Question 118: Ethics in the workplace can include...; Question 119: An adult training program is most effective when it...; Question 120: A Gantt chart is useful for managing which of the following ...; Question 121: Which of the following elements is critical to teams being s...; Question 122: If a company finds that employee satisfaction is positively ...; Question 123: The quality manager of a 250 employee bottling plant has bee...; Question 124: In order to effectively, must understand which of the follow...; Question 125: Which of the following is the first activity required in str...; Question 126: The security section at a manufacturing plant asked for supp...; Question 127: Rank in older, from firs! to last, the following steps to cr...; Question 128: A 500-employee company is being acquired by one of its compe...; Question 129: During strategic planning, a team develops the following dra...; Question 130: Which of the following activities describes the team leader'...; Question 131: After conducting a kaizen event for cycle time reduction. wh...; Question 132: Which of the following actions indicates that senior managem...; Question 133: Which of the following tools is used to help organist the ou...; Question 134: Which of the following approaches should a manager take to s...; Question 135: A process capability study is designed to show the...; Question 136: Which of the following are considered key processes in manag...; Question 137: Which of the following basic economic realities makes budget...; Question 138: What is the first step a process owner must take in order to...; Question 139: Which of the following factors is characteristic of companie...; Question 140: A company that wants to achieve a goal of zero defects must ...; Question 141: Which of the following statements driven organization?...; Question 142: In a balanced scorecard, which of the following figures is a...; Question 143: The most appropriate way to add: a cross-functional team mem...; Question 144: To communicate effectively, managers must understand that th...; Question 145: A good tool to use in managing multiple-customer requirement...; Question 146: When an organization is the developing a supplier certificat...; Question 147: The first step to establishing a supplier certification prog...; Question 148: Which of the following tools is used to determine whether sp...; Question 149: At a minimum, self-directed work teams should be authorized ...; Question 150: Which of the following questions should a company ask before...; Question 151: Which of the following objectives is an example of a tactica...; Question 152: Materials that are accepted through a material review proces...; Question 153: A company uses a process in which all workers and department...; Question 154: One method to monitor perf and determine actions to satisfy ...; Question 155: The most significant concern about using off-the-shelf softw...; Question 156: Rank in order. from first to last, the following steps to cr...; Question 157: Computer House Call Company has been in business for 15 year...; Question 158: Which of the following approaches is most effective for long...; Question 159: Which of the following tools can be used to identify process...; Question 160: Which of the following is the best tool to use to identify t...; Question 161: A company can maximize its return from a cost of quality pro...; Question 162: Leadership is the process of creating an environment in whic...; Question 163: A quality inspector who has worked in the quality assurance ...; Question 164: Which of the following tools is used to help organize the ou...; Question 165: When selecting new employees for jobs requiring cross-functi...; Question 166: (Exhibit) The house of quality pictured above was designed f...; Question 167: The limits of an x control chart are usually calculated by u...; Question 168: The most effective way lo simplify a process is by improving...; Question 169: XYZ is a business-to-business company that knows the followi...; Question 170: A company has entered into a partnership with a key supplier...; Question 171: A company needs to upgrade its inspection process which has ...; Question 172: A training director who needs to link specific training modu...; Question 173: The first step a customer should take when developing a supp...

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