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Exam Code:CMQ-OE
Exam Name:Certified Manager of Quality/Organizational Excellence Exam
Certification Provider:ASQ
Free Question Number:173
Version:v2024-09-12
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Exam Question List
Question 1: Who is responsible for conducting audits for ISO 9001 regist...
Question 2: McGregor's Theory X-Theory Y model is based on the concept o...
Question 3: A company is in the planning phase of a supplier relations p...
Question 4: A team that is in the norming stage of development will exhi...
Question 5: What is the first step in creating change?...
Question 6: Empowerment is best described as the process of...
Question 7: A company that distributes merchandise to major retail store...
Question 8: To ensure continued customer loyalty, a company must take wh...
Question 9: If a department manager asks the quality manager for help in...
Question 10: In response to changing market conditions, a company has rev...
Question 11: (Exhibit) The formula above is known as the...
Question 12: The chart below shows planned costs and actual expenditures....
Question 13: Root cause analyses often fail at the testing phase because ...
Question 14: Which of the following tools should HR use to monitor the nu...
Question 15: The manager for a quality improvement project at an organiza...
Question 16: A company should take which of the following actions to iden...
Question 17: Which of the following is an example of one-on-one instructi...
Question 18: Which of the following training methods requires the greates...
Question 19: Which of the following sets of elements represents the four ...
Question 20: Team-building activities should be implemented immediately a...
Question 21: ACME organization has several teams "feuding" with one anoth...
Question 22: Generally, which of the following is true about chance or ra...
Question 23: Which of the following approaches should be used to ensure t...
Question 24: Organization X installs new machine technologies to identify...
Question 25: Which of the following sets of elements describes the key ph...
Question 26: A senior executive invites employees to become members of a ...
Question 27: Which of the following actions indicates that an interviewer...
Question 28: The constraint that is most often encountered by virtual tea...
Question 29: Program evaluation and review technique (PHRT) charts are de...
Question 30: A customer is establishing a partnership with a new supplier...
Question 31: A process engineer has calculated that the purchase of a new...
Question 32: Which of the following characteristics is expected in a lead...
Question 33: When an organization is deploying its strategic planning pro...
Question 34: A recent employee survey included individual comments indica...
Question 35: Design for six sigma most commonly users which of the follow...
Question 36: A few weeks ago. an internal quality auditor for a company c...
Question 37: Rank in order, from first to last, the following list of ste...
Question 38: In order to promote effective quality improvements throughou...
Question 39: Teams that are entering the performing stage often need help...
Question 40: In an effort to reduce quality costs, a quality manager has ...
Question 41: To reduce- the potential for liability on a safety-related p...
Question 42: A project manager should work with the project team to devel...
Question 43: Which of the following tools should be used to determine how...
Question 44: The Vice President (VP) for quality has attended a series of...
Question 45: Which of the following customer segmentation factors would a...
Question 46: To resolve inherent conflicts that arise from multiple custo...
Question 47: Supply chain management should focus on...
Question 48: An organization has hired a quality consultant to help with ...
Question 49: A company purchases electronic components and then assembles...
Question 50: A company's training needs analysis shows that the only peop...
Question 51: Which of the following approaches best describes a customer ...
Question 52: Human resources (HR)has proposed instituting a program to en...
Question 53: What is the first step in implementing quality function depl...
Question 54: An analysis of a company's strengths, weakness, opportunitie...
Question 55: One of the best ways to identify what Juran calls the "vital...
Question 56: A certified supplier can be described as a company whose pro...
Question 57: A customer submitted a comment card for a hotel chain detail...
Question 58: Who has ultimate responsibility for quality in a service org...
Question 59: To be effective, a knowledge management system should includ...
Question 60: An organization should use which of the following resources ...
Question 61: First Community Bank Holding Company executive management ha...
Question 62: A service y has decided to expand the current focus of its r...
Question 63: Several departments within an organization have implemented ...
Question 64: According to Deming. management by fear most often results f...
Question 65: A project leader is experiencing a situation in which team m...
Question 66: Throughput is defined as the
Question 67: When a companywide professional development program is being...
Question 68: Which of the following terms is defined as the measure of an...
Question 69: Empowerment is best described as the process of...
Question 70: The audit team that will be most effective in performing an ...
Question 71: One advantage of using a single-source supplier strategy is ...
Question 72: The most important reason for changing procedures or process...
Question 73: The most common reason that companywide quality training pro...
Question 74: Which of the following is a benefit of using quality functio...
Question 75: It is the team sponsor's responsibility to...
Question 76: The best way to reduce variation in products from a supplier...
Question 77: The best way to create ownership in a major organizational c...
Question 78: Which of the following is a constraint, even on a high-perfo...
Question 79: Rank in order, from first to last, the following five basic ...
Question 80: Which of the following is an example of one-on instruction?...
Question 81: For a company's mission, vision, and value statements to bec...
Question 82: Companies that survey (heir internal customers have learned ...
Question 83: Which of the following actions will help make on-the-job tra...
Question 84: To identify product attributes that are important to custome...
Question 85: What is the first phase in initiating a benchmarking plan?...
Question 86: Rank in order, from first lo last, the following steps for d...
Question 87: Which of the following steps should a company lake to improv...
Question 88: Which of the following actions will help transform the cultu...
Question 89: Which of the following statements describes an effective rel...
Question 90: Which of the following elements describes the combination of...
Question 91: An effective way for a customer to prepare to negotiate with...
Question 92: Which of the following is the best way for a company to d ho...
Question 93: A company achieving 3 4 defects per million opportunities me...
Question 94: Which of the following would be the focus of a competitive a...
Question 95: Resource leveling is used to accomplish which of the followi...
Question 96: If company a hires a to convert its current train-as-needed ...
Question 97: According to Juran, the one element that is present in all c...
Question 98: Which of the following groups would benefit most from detail...
Question 99: What is the best method to establish customer requirements w...
Question 100: The following chart was developed by a team. (Exhibit) This ...
Question 101: A short-range trend analysis is most beneficial when it is u...
Question 102: Which of the following methods is used to listen to customer...
Question 103: According to the Taguehi loss function, which of the followi...
Question 104: When benchmarking is briny considered for process improvemen...
Question 105: Which of the following aspects of process measurement is mos...
Question 106: Which of the following metrics is included in a balanced sco...
Question 107: In order for feedback to be constructive, it should meet whi...
Question 108: Which of the following formulas is used to calculate takt ti...
Question 109: Which of the following is an example of common cause variati...
Question 110: Which of the following is classified as an appraisal cost?...
Question 111: Which of the following actions is considered a best practice...
Question 112: Which of The following graphs indicates a positive correlati...
Question 113: The metrics and goals for driving organizational performance...
Question 114: When a unit of measure is being established for a product, t...
Question 115: Corporate headquarters has established the use of the Baldri...
Question 116: Rank in order, from first to last, the following steps in th...
Question 117: During what stage of team development do team members expres...
Question 118: Ethics in the workplace can include...
Question 119: An adult training program is most effective when it...
Question 120: A Gantt chart is useful for managing which of the following ...
Question 121: Which of the following elements is critical to teams being s...
Question 122: If a company finds that employee satisfaction is positively ...
Question 123: The quality manager of a 250 employee bottling plant has bee...
Question 124: In order to effectively, must understand which of the follow...
Question 125: Which of the following is the first activity required in str...
Question 126: The security section at a manufacturing plant asked for supp...
Question 127: Rank in older, from firs! to last, the following steps to cr...
Question 128: A 500-employee company is being acquired by one of its compe...
Question 129: During strategic planning, a team develops the following dra...
Question 130: Which of the following activities describes the team leader'...
Question 131: After conducting a kaizen event for cycle time reduction. wh...
Question 132: Which of the following actions indicates that senior managem...
Question 133: Which of the following tools is used to help organist the ou...
Question 134: Which of the following approaches should a manager take to s...
Question 135: A process capability study is designed to show the...
Question 136: Which of the following are considered key processes in manag...
Question 137: Which of the following basic economic realities makes budget...
Question 138: What is the first step a process owner must take in order to...
Question 139: Which of the following factors is characteristic of companie...
Question 140: A company that wants to achieve a goal of zero defects must ...
Question 141: Which of the following statements driven organization?...
Question 142: In a balanced scorecard, which of the following figures is a...
Question 143: The most appropriate way to add: a cross-functional team mem...
Question 144: To communicate effectively, managers must understand that th...
Question 145: A good tool to use in managing multiple-customer requirement...
Question 146: When an organization is the developing a supplier certificat...
Question 147: The first step to establishing a supplier certification prog...
Question 148: Which of the following tools is used to determine whether sp...
Question 149: At a minimum, self-directed work teams should be authorized ...
Question 150: Which of the following questions should a company ask before...
Question 151: Which of the following objectives is an example of a tactica...
Question 152: Materials that are accepted through a material review proces...
Question 153: A company uses a process in which all workers and department...
Question 154: One method to monitor perf and determine actions to satisfy ...
Question 155: The most significant concern about using off-the-shelf softw...
Question 156: Rank in order. from first to last, the following steps to cr...
Question 157: Computer House Call Company has been in business for 15 year...
Question 158: Which of the following approaches is most effective for long...
Question 159: Which of the following tools can be used to identify process...
Question 160: Which of the following is the best tool to use to identify t...
Question 161: A company can maximize its return from a cost of quality pro...
Question 162: Leadership is the process of creating an environment in whic...
Question 163: A quality inspector who has worked in the quality assurance ...
Question 164: Which of the following tools is used to help organize the ou...
Question 165: When selecting new employees for jobs requiring cross-functi...
Question 166: (Exhibit) The house of quality pictured above was designed f...
Question 167: The limits of an x control chart are usually calculated by u...
Question 168: The most effective way lo simplify a process is by improving...
Question 169: XYZ is a business-to-business company that knows the followi...
Question 170: A company has entered into a partnership with a key supplier...
Question 171: A company needs to upgrade its inspection process which has ...
Question 172: A training director who needs to link specific training modu...
Question 173: The first step a customer should take when developing a supp...