CMQ-OE Exam Dumps | The metrics and goals for driving organizational performance should be established on the basis of

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Certified Manager of Quality/Organizational Excellence Exam
ASQ.CMQ-OE.v2024-09-12.q173
Question 113

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Question 113/173

The metrics and goals for driving organizational performance should be established on the basis of

A. key customer and supplier input

B. strategic planning output

C. employee survey results

D. quality staff research

Correct Answer: A

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process-improvement initiatives in various service and industrial settings. One of the key responsibilities of a CMQ/OE is to establish and monitor customer/supplier relations. By actively involving key customers and suppliers, organizations can gather valuable input that informs the establishment of metrics and goals for driving performance improvement. Understanding customer needs, expectations, and feedback helps organizations set relevant and meaningful performance targets. Similarly, insights from suppliers can contribute to effective supply chain management and overall organizational excellence. Therefore, key customer and supplier input plays a crucial role in shaping performance metrics and goals2.
References:
* ASQ Certified Manager of Quality/Organizational Excellence
* ASQ Manager of Quality/Organizational Excellence Certification CMQ/OE
* CMQ/OE Body of Knowledge

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