CMQ-OE Exam Dumps | Which of the following approaches should a manager take to solve interdepartmental problems?

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Certified Manager of Quality/Organizational Excellence Exam
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Question 134

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Question 134/173

Which of the following approaches should a manager take to solve interdepartmental problems?

A. Implement a companywide policy requiring cross-functional collaboration on all teams

B. Institute mandatory training on cross-functional teams for all employee-.

C. Form cross-functional learns to address issues that affect multiple departments

D. Require all managers to attend training on collaboration and conflict management

Correct Answer: A

The ASQ Certified Manager of Quality/Organizational Excellence Handbook provides guidance on addressing organizational issues. To solve interdepartmental problems, a manager should consider forming cross-functional teams that can address issues affecting multiple departments. Cross-functional teams bring together individuals from different departments or functional areas to collaborate on solving specific problems or achieving common goals. By involving representatives from various parts of the organization, cross-functional teams can leverage diverse perspectives, skills, and expertise to find effective solutions. This approach encourages collaboration, communication, and shared ownership of problem-solving efforts.
Additionally, cross-functional teams can help break down silos and foster a culture of cooperation. While other approaches (such as companywide policies or mandatory training) may also contribute to collaboration, forming cross-functional teams specifically targets interdepartmental issues and promotes direct engagement among team members from different areas of expertise1. References: 1: The ASQ Certified Manager of Quality/Organizational Excellence Handbook, Fifth Edition. Sandra L. Furterer and Douglas C. Wood.
Published 2021. ISBN: 9781951058067. Item Number: H1569. Link

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