The scenario described involves collaboration across different functional areas of the organization (process engineering, quality management, and machine department management). This is a hallmark of cross-functional management, where teams from different departments or areas of expertise come together to solve problems and make decisions that impact multiple areas of the business. This approach fosters a broader understanding of organizational challenges and leverages diverse perspectives for more effective decision-making.
References:
* ISO 9001:2015, clauses on leadership (clause 5) and planning (clause 6) support the integration of cross-functional teams to enhance organizational performance and customer satisfaction.
* Cross-functional team dynamics are a common subject in quality management literature, reflecting the importance of collaborative approaches in achieving business objectives.