Developing a supply chain involves various steps, and the initial phase is critical for setting the foundation.
The customer must define clear requirements and specifications for the products and services they expect from their suppliers. These requirements can include quality standards, performance criteria, delivery schedules, safety regulations, and other relevant aspects. By establishing these specifications, the customer ensures that suppliers understand their expectations and can align their processes accordingly. This step is essential for effective supplier management and successful supply chain operations2.
References: 1ASQ Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition 2ASQ Certified Manager of Quality/Organizational Excellence