CMQ-OE Exam Dumps | One method to monitor perf and determine actions to satisfy customers is the use of balanced scorecards.

Home
ASQ
Certified Manager of Quality/Organizational Excellence Exam
ASQ.CMQ-OE.v2024-09-12.q173
Question 154

Valid CMQ-OE Dumps shared by ExamDiscuss.com for Helping Passing CMQ-OE Exam! ExamDiscuss.com now offer the newest CMQ-OE exam dumps, the ExamDiscuss.com CMQ-OE exam questions have been updated and answers have been corrected get the newest ExamDiscuss.com CMQ-OE dumps with Test Engine here:

Access CMQ-OE Dumps Premium Version
(352 Q&As Dumps, 35%OFF Special Discount Code: freecram)

<< Prev Question Next Question >>

Question 154/173

One method to monitor perf and determine actions to satisfy customers is the use of balanced scorecards.
While there are many perspectives to consider in a scorecard, what is a good set to start with?

A. Mission, vision, values, business strategy

B. Human resources, information systems, production, supplier

C. Financial targets, customer goals, competitor strengths, supplier performance

D. Financial target, customer goals, internal activities, learning and growth of organization

Correct Answer: D

The balanced scorecard is a strategic management tool that views the organization from different perspectives to continuously improve strategic performance and results. The good set to start with typically includes:
* Financial: The perspective of your shareholders.
* Customer: What your customers experience and perceive.
* Business process: The key processes you use to meet and exceed customer and shareholder requirements.
* Learning and growth: How you foster ongoing change and continuous improvement.
For each of these perspectives, the balanced scorecard prompts you to develop metrics, set performance targets, and collect and analyze data, thus offering an efficient mechanism for reviewing strategy implementation based on measurement1.
References: 1: ASQ - What is a Balanced Scorecard? BSC Quality Example.

Your email address will not be published. Required fields are marked *

Comment: *

Name: *

Email: *

Rating: *

Verification: *

Question List (173q): Question 1: Who is responsible for conducting audits for ISO 9001 regist...; Question 2: McGregor's Theory X-Theory Y model is based on the concept o...; Question 3: A company is in the planning phase of a supplier relations p...; Question 4: A team that is in the norming stage of development will exhi...; Question 5: What is the first step in creating change?...; Question 6: Empowerment is best described as the process of...; Question 7: A company that distributes merchandise to major retail store...; Question 8: To ensure continued customer loyalty, a company must take wh...; Question 9: If a department manager asks the quality manager for help in...; Question 10: In response to changing market conditions, a company has rev...; Question 11: (Exhibit) The formula above is known as the...; Question 12: The chart below shows planned costs and actual expenditures....; Question 13: Root cause analyses often fail at the testing phase because ...; Question 14: Which of the following tools should HR use to monitor the nu...; Question 15: The manager for a quality improvement project at an organiza...; Question 16: A company should take which of the following actions to iden...; Question 17: Which of the following is an example of one-on-one instructi...; Question 18: Which of the following training methods requires the greates...; Question 19: Which of the following sets of elements represents the four ...; Question 20: Team-building activities should be implemented immediately a...; Question 21: ACME organization has several teams "feuding" with one anoth...; Question 22: Generally, which of the following is true about chance or ra...; Question 23: Which of the following approaches should be used to ensure t...; Question 24: Organization X installs new machine technologies to identify...; Question 25: Which of the following sets of elements describes the key ph...; Question 26: A senior executive invites employees to become members of a ...; Question 27: Which of the following actions indicates that an interviewer...; Question 28: The constraint that is most often encountered by virtual tea...; Question 29: Program evaluation and review technique (PHRT) charts are de...; Question 30: A customer is establishing a partnership with a new supplier...; Question 31: A process engineer has calculated that the purchase of a new...; Question 32: Which of the following characteristics is expected in a lead...; Question 33: When an organization is deploying its strategic planning pro...; Question 34: A recent employee survey included individual comments indica...; Question 35: Design for six sigma most commonly users which of the follow...; Question 36: A few weeks ago. an internal quality auditor for a company c...; Question 37: Rank in order, from first to last, the following list of ste...; Question 38: In order to promote effective quality improvements throughou...; Question 39: Teams that are entering the performing stage often need help...; Question 40: In an effort to reduce quality costs, a quality manager has ...; Question 41: To reduce- the potential for liability on a safety-related p...; Question 42: A project manager should work with the project team to devel...; Question 43: Which of the following tools should be used to determine how...; Question 44: The Vice President (VP) for quality has attended a series of...; Question 45: Which of the following customer segmentation factors would a...; Question 46: To resolve inherent conflicts that arise from multiple custo...; Question 47: Supply chain management should focus on...; Question 48: An organization has hired a quality consultant to help with ...; Question 49: A company purchases electronic components and then assembles...; Question 50: A company's training needs analysis shows that the only peop...; Question 51: Which of the following approaches best describes a customer ...; Question 52: Human resources (HR)has proposed instituting a program to en...; Question 53: What is the first step in implementing quality function depl...; Question 54: An analysis of a company's strengths, weakness, opportunitie...; Question 55: One of the best ways to identify what Juran calls the "vital...; Question 56: A certified supplier can be described as a company whose pro...; Question 57: A customer submitted a comment card for a hotel chain detail...; Question 58: Who has ultimate responsibility for quality in a service org...; Question 59: To be effective, a knowledge management system should includ...; Question 60: An organization should use which of the following resources ...; Question 61: First Community Bank Holding Company executive management ha...; Question 62: A service y has decided to expand the current focus of its r...; Question 63: Several departments within an organization have implemented ...; Question 64: According to Deming. management by fear most often results f...; Question 65: A project leader is experiencing a situation in which team m...; Question 66: Throughput is defined as the; Question 67: When a companywide professional development program is being...; Question 68: Which of the following terms is defined as the measure of an...; Question 69: Empowerment is best described as the process of...; Question 70: The audit team that will be most effective in performing an ...; Question 71: One advantage of using a single-source supplier strategy is ...; Question 72: The most important reason for changing procedures or process...; Question 73: The most common reason that companywide quality training pro...; Question 74: Which of the following is a benefit of using quality functio...; Question 75: It is the team sponsor's responsibility to...; Question 76: The best way to reduce variation in products from a supplier...; Question 77: The best way to create ownership in a major organizational c...; Question 78: Which of the following is a constraint, even on a high-perfo...; Question 79: Rank in order, from first to last, the following five basic ...; Question 80: Which of the following is an example of one-on instruction?...; Question 81: For a company's mission, vision, and value statements to bec...; Question 82: Companies that survey (heir internal customers have learned ...; Question 83: Which of the following actions will help make on-the-job tra...; Question 84: To identify product attributes that are important to custome...; Question 85: What is the first phase in initiating a benchmarking plan?...; Question 86: Rank in order, from first lo last, the following steps for d...; Question 87: Which of the following steps should a company lake to improv...; Question 88: Which of the following actions will help transform the cultu...; Question 89: Which of the following statements describes an effective rel...; Question 90: Which of the following elements describes the combination of...; Question 91: An effective way for a customer to prepare to negotiate with...; Question 92: Which of the following is the best way for a company to d ho...; Question 93: A company achieving 3 4 defects per million opportunities me...; Question 94: Which of the following would be the focus of a competitive a...; Question 95: Resource leveling is used to accomplish which of the followi...; Question 96: If company a hires a to convert its current train-as-needed ...; Question 97: According to Juran, the one element that is present in all c...; Question 98: Which of the following groups would benefit most from detail...; Question 99: What is the best method to establish customer requirements w...; Question 100: The following chart was developed by a team. (Exhibit) This ...; Question 101: A short-range trend analysis is most beneficial when it is u...; Question 102: Which of the following methods is used to listen to customer...; Question 103: According to the Taguehi loss function, which of the followi...; Question 104: When benchmarking is briny considered for process improvemen...; Question 105: Which of the following aspects of process measurement is mos...; Question 106: Which of the following metrics is included in a balanced sco...; Question 107: In order for feedback to be constructive, it should meet whi...; Question 108: Which of the following formulas is used to calculate takt ti...; Question 109: Which of the following is an example of common cause variati...; Question 110: Which of the following is classified as an appraisal cost?...; Question 111: Which of the following actions is considered a best practice...; Question 112: Which of The following graphs indicates a positive correlati...; Question 113: The metrics and goals for driving organizational performance...; Question 114: When a unit of measure is being established for a product, t...; Question 115: Corporate headquarters has established the use of the Baldri...; Question 116: Rank in order, from first to last, the following steps in th...; Question 117: During what stage of team development do team members expres...; Question 118: Ethics in the workplace can include...; Question 119: An adult training program is most effective when it...; Question 120: A Gantt chart is useful for managing which of the following ...; Question 121: Which of the following elements is critical to teams being s...; Question 122: If a company finds that employee satisfaction is positively ...; Question 123: The quality manager of a 250 employee bottling plant has bee...; Question 124: In order to effectively, must understand which of the follow...; Question 125: Which of the following is the first activity required in str...; Question 126: The security section at a manufacturing plant asked for supp...; Question 127: Rank in older, from firs! to last, the following steps to cr...; Question 128: A 500-employee company is being acquired by one of its compe...; Question 129: During strategic planning, a team develops the following dra...; Question 130: Which of the following activities describes the team leader'...; Question 131: After conducting a kaizen event for cycle time reduction. wh...; Question 132: Which of the following actions indicates that senior managem...; Question 133: Which of the following tools is used to help organist the ou...; Question 134: Which of the following approaches should a manager take to s...; Question 135: A process capability study is designed to show the...; Question 136: Which of the following are considered key processes in manag...; Question 137: Which of the following basic economic realities makes budget...; Question 138: What is the first step a process owner must take in order to...; Question 139: Which of the following factors is characteristic of companie...; Question 140: A company that wants to achieve a goal of zero defects must ...; Question 141: Which of the following statements driven organization?...; Question 142: In a balanced scorecard, which of the following figures is a...; Question 143: The most appropriate way to add: a cross-functional team mem...; Question 144: To communicate effectively, managers must understand that th...; Question 145: A good tool to use in managing multiple-customer requirement...; Question 146: When an organization is the developing a supplier certificat...; Question 147: The first step to establishing a supplier certification prog...; Question 148: Which of the following tools is used to determine whether sp...; Question 149: At a minimum, self-directed work teams should be authorized ...; Question 150: Which of the following questions should a company ask before...; Question 151: Which of the following objectives is an example of a tactica...; Question 152: Materials that are accepted through a material review proces...; Question 153: A company uses a process in which all workers and department...; Question 154: One method to monitor perf and determine actions to satisfy ...; Question 155: The most significant concern about using off-the-shelf softw...; Question 156: Rank in order. from first to last, the following steps to cr...; Question 157: Computer House Call Company has been in business for 15 year...; Question 158: Which of the following approaches is most effective for long...; Question 159: Which of the following tools can be used to identify process...; Question 160: Which of the following is the best tool to use to identify t...; Question 161: A company can maximize its return from a cost of quality pro...; Question 162: Leadership is the process of creating an environment in whic...; Question 163: A quality inspector who has worked in the quality assurance ...; Question 164: Which of the following tools is used to help organize the ou...; Question 165: When selecting new employees for jobs requiring cross-functi...; Question 166: (Exhibit) The house of quality pictured above was designed f...; Question 167: The limits of an x control chart are usually calculated by u...; Question 168: The most effective way lo simplify a process is by improving...; Question 169: XYZ is a business-to-business company that knows the followi...; Question 170: A company has entered into a partnership with a key supplier...; Question 171: A company needs to upgrade its inspection process which has ...; Question 172: A training director who needs to link specific training modu...; Question 173: The first step a customer should take when developing a supp...

[×]

Download PDF File

Enter your email address to download ASQ.CMQ-OE.v2024-09-12.q173.pdf

Email:

Disclaimer:
Freecram doesn't offer Real GIAC Exam Questions. Freecram doesn't offer Real SAP Exam Questions. Freecram doesn't offer Real (ISC)² Exam Questions. Freecram doesn't offer Real CompTIA Exam Questions. Freecram doesn't offer Real Microsoft Exam Questions.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Freecram material do not contain actual actual Oracle Exam Questions or material.
Microsoft®, Azure®, Windows®, Windows Vista®, and the Windows logo are registered trademarks of Microsoft Corporation.
Freecram Materials do not contain actual questions and answers from Cisco's Certification Exams. The brand Cisco is a registered trademark of CISCO, Inc.
CFA Institute does not endorse, promote or warrant the accuracy or quality of these questions. CFA® and Chartered Financial Analyst® are registered trademarks owned by CFA Institute.
Freecram does not offer exam dumps or questions from actual exams. We offer learning material and practice tests created by subject matter experts to assist and help learners prepare for those exams. All certification brands used on the website are owned by the respective brand owners. Freecram does not own or claim any ownership on any of the brands.

Question 154/173

LEAVE A REPLY

Download PDF File