CMQ-OE Exam Dumps | During strategic planning, a team develops the following draft worksheet (Exhibit) The team is going

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Certified Manager of Quality/Organizational Excellence Exam
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Question 129

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Question 129/173

During strategic planning, a team develops the following draft worksheet

The team is going to use this worksheet to

A. establish trend analysis baselines

B. conduct a stakeholder analysis

C. prioritize actions for process improvements

D. evaluate resource needs

Correct Answer: B

The draft worksheet presented is typically used for conducting a stakeholder analysis. Stakeholder analysis is a systematic process of identifying stakeholders and their interests, influence, and interrelations within a project or a company's strategic initiatives. The worksheet's columns are labeled 'Employees', 'Suppliers', 'Customers', and 'Special Interests', which are typical categories of stakeholders. The rows are labeled 'Key Needs', 'Goals and Objectives to Meet Needs', and 'Gaps to Fill', which are elements used to assess how well the organization's strategic plan addresses the needs of each stakeholder group. The process involves identifying the key needs of each stakeholder group, the organization's goals and objectives related to those needs, and any gaps between current capabilities and goals, which is essential in stakeholder analysis.
References:
* The ASQ Certified Manager of Quality/Organizational Excellence Handbook, which provides detailed descriptions of the methods and tools used in strategic planning, including stakeholder analysis.
* The Body of Knowledge for ASQ Certified Manager of Quality/Organizational Excellence, which includes conducting stakeholder analyses as a part of strategic plan development.

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