CMQ-OE Exam Dumps | If company a hires a to convert its current train-as-needed model to a more proactive approach to training,

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Question 96

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Question 96/173

If company a hires a to convert its current train-as-needed model to a more proactive approach to training, which of the following steps should the manager take first?

A. Survey the employees to determine what training they have already received

B. Present a list of training objectives to top management for approval

C. Identify training objectives that support elements of the company's business plan

D. Evaluate the existing training staff in terms of experience and ability

Correct Answer: C

When transitioning from a reactive (train-as-needed) to a proactive approach to training, aligning training objectives with the company's business plan is crucial. Here's why:
* Strategic Alignment: Training objectives should directly contribute to achieving the organization's strategic goals. By identifying objectives that align with the business plan, the company ensures that training efforts are purposeful and impactful.
* Efficiency: Proactive training focuses on preventing issues rather than reacting to them. By linking training objectives to business priorities, the company optimizes resource allocation and avoids unnecessary training.
* Employee Development: Training objectives tied to business needs enhance employee skills and competencies. Employees become better equipped to contribute to organizational success.
* Measurable Outcomes: Clear alignment allows for effective evaluation. The company can measure the impact of training against business performance metrics.
Therefore, the first step for the manager should be identifying training objectives that directly support the company's business plan1.
References:
* ASQ Certified Manager of Quality/Organizational Excellence
* The ASQ Certified Manager of Quality/Organizational Excellence Handbook
* ASQ Manager of Quality/Organizational Excellence Certification CMQ/OE

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