A certified supplier is one that has undergone scrutiny and evaluation. The key criterion for certification is that the supplier consistently delivers products or services that meet or exceed customer expectations. This certification ensures that the supplier's processes and products align with quality standards and customer needs. While other factors, such as calibration practices or consumer advocacy ratings, may be relevant, the primary focus is on meeting customer requirements1.
References:
* ASQ Certified Supplier Quality Professional1
* Quality Glossary of Terms, Acronyms & Definitions | ASQ2