Before adopting new technology, a company should assess whether the technology will address current challenges without introducing significant new issues. This involves considering the compatibility of the new technology with existing systems, its ability to enhance operational efficiency, and its potential to introduce unforeseen complications. The goal is to ensure that the technology will be a beneficial addition rather than a source of new problems.
References: While I cannot directly verify the answer from the ASQ documentation, this approach is consistent with best practices in technology adoption, which emphasize the importance of solving existing problems and improving processes without creating additional challenges12.