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Exam Code:	CMQ-OE
Exam Name:	Certified Manager of Quality/Organizational Excellence Exam
Certification Provider:	ASQ
Free Question Number:	195
Version:	v2025-10-24
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# of Questions views:	2829
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Exam Question List: Question 1: Who has ultimate responsibility for quality in a service org...; Question 2: A process engineer has calculated that the purchase of a new...; Question 3: The following charts represent the defects reported by the A...; Question 4: The Vice President (VP) for quality has attended a series of...; Question 5: When a quality manager develops a long-term strategy for qua...; Question 6: Team ground rules are generally established during which of ...; Question 7: A team member who is seen as an expert can become a signific...; Question 8: Employee empowerment is characteristic of a company that app...; Question 9: The audit team that will be most effective in performing an ...; Question 10: Which of the following question types should be used when a ...; Question 11: When a unit of measure is being established for a product, t...; Question 12: Members of a strategic quality management council have which...; Question 13: A project manager is analyzing dependencies between various ...; Question 14: During what stage of team development do team members expres...; Question 15: A company's top management has decided to change the role of...; Question 16: A service y has decided to expand the current focus of its r...; Question 17: A new quality manager just found QUI that the company has be...; Question 18: The chart below shows planned costs and actual expenditures....; Question 19: Three middle managers from a company attended a seminar and ...; Question 20: One of Deming's 14 points is the suggestion that companies s...; Question 21: A project improvement team has identified several key issues...; Question 22: A cross-functional team has been working t>n a process im...; Question 23: In cultural and human interactions, misunderstandings at the...; Question 24: Which of the following statements is true about using stakeh...; Question 25: Which of the following components in a feedback loop is desi...; Question 26: A regression analysis be used to determine...; Question 27: According to Crosby. quality is defined as...; Question 28: In a customer-driven company, one of the key roles of the sa...; Question 29: Which of the following elements must be known in order for a...; Question 30: A companywide quality management system is defined as a...; Question 31: Which of the following strategic actions best ensures compli...; Question 32: In project management, the sequence of activities that repre...; Question 33: Which of The following graphs indicates a positive correlati...; Question 34: The following chart was developed by a team. (Exhibit) This ...; Question 35: On a balance sheet, which of the following elements should b...; Question 36: One of the first steps in optimizing the supply chain is to...; Question 37: Which of the following tools is used to determine whether sp...; Question 38: A company's training needs analysis shows that the only peop...; Question 39: A team has been formed with the goal of reducing the number ...; Question 40: To resolve inherent conflicts that arise from multiple custo...; Question 41: Which of the following steps must be taken to create a succe...; Question 42: Which of the following organizational structures is best cha...; Question 43: Which of the following sets of elements represents the four ...; Question 44: Senior management is considering the impact that proposed qu...; Question 45: A quality system should be based on which of the following f...; Question 46: Which of the following tools should a trainer use to identif...; Question 47: Which of the following terms is defined as the measure of an...; Question 48: When the human resources (HR) department provides training t...; Question 49: In the Kano model, which of the following best defines an ex...; Question 50: Which of the following behaviors best exemplifies proper eti...; Question 51: A U.S. manufacturer has an offshore, single-source supplier ...; Question 52: For a company's mission, vision, and value statements to bec...; Question 53: Supply chain management should focus on...; Question 54: Which of the following tools is used to help organist the ou...; Question 55: Which of the following has the greatest potential to harm cu...; Question 56: The definition and communication of the quality vision, miss...; Question 57: A company's human resources (HR) department recently conduct...; Question 58: In order for policies and values to reflect a company's visi...; Question 59: Which of the following elements describes the combination of...; Question 60: In order for a self-directed work team to be successful, the...; Question 61: When selecting new employees for jobs requiring cross-functi...; Question 62: The first step to establishing a supplier certification prog...; Question 63: Complaints have been received regarding a telephone voice-ma...; Question 64: Which of the following factors is most likely to affect a pr...; Question 65: A company's vision and mission statements should be used to ...; Question 66: The first step in designing a customer satisfaction measurem...; Question 67: Which of the following is the first step in improving an exi...; Question 68: The key objective of analyzing a company's strengths, weakne...; Question 69: A marketing group used data from internally developed custom...; Question 70: Rank in order, from first lo last, the following steps for d...; Question 71: Rank in order, from first to last, the following five basic ...; Question 72: When a project team is monitoring the schedule variance of a...; Question 73: If company a hires a to convert its current train-as-needed ...; Question 74: (Exhibit) The formula above is known as the...; Question 75: A social agency has recently implemented a cross-functional ...; Question 76: Rank in order, from first to last, the following steps in th...; Question 77: The most common reason that companywide quality training pro...; Question 78: Regulatory standards are derived from which of the following...; Question 79: Not automating ineffective processes and choosing the lowest...; Question 80: Human resources (HR)has proposed instituting a program to en...; Question 81: (Exhibit) The house of quality pictured above was designed f...; Question 82: The concept of a balanced scorecard in measuring organizatio...; Question 83: A company purchases electronic components and then assembles...; Question 84: To be effective, a knowledge management system should includ...; Question 85: Generally, which of the following is true about chance or ra...; Question 86: The best way to identify all of the customers of a product i...; Question 87: Computer House Call Company has been in business for 15 year...; Question 88: An ISO 9001 compliant company can drive organization-wide im...; Question 89: XYZ is a business-to-business company that knows the followi...; Question 90: If lack of access is identified as a major problem in provid...; Question 91: In order for metrics to be useful in measuring quality proje...; Question 92: Which of the following statements is true about using the pl...; Question 93: A customer is developing a supplier evaluation program and u...; Question 94: The security section at a manufacturing plant asked for supp...; Question 95: Which of the following actions is most likely to cause a del...; Question 96: Which of the following actions is considered a best practice...; Question 97: A project leader is experiencing a situation in which team m...; Question 98: Process improvement teams should receive training in which o...; Question 99: Which of the following steps should a company lake to improv...; Question 100: Which of the following actions will help make on-the-job tra...; Question 101: One reason for a service company to segment its customer bas...; Question 102: In project management, a benefit/cost ratio can be used to...; Question 103: In a balanced scorecard, which of the following figures is a...; Question 104: The following charts represent the defects reported by the A...; Question 105: A CEO has announced a new vision in automation, integration,...; Question 106: How should the quality manager respond to the improving cust...; Question 107: On the basis of the trend shown in the chart below, which of...; Question 108: A company has been successfully using total quality manageme...; Question 109: If a company hires a training manager to convert its current...; Question 110: A customer is establishing a partnership with a new supplier...; Question 111: Which emerging technology in Quality 4.0 is most likely to e...; Question 112: A spirited disagreement has developed between two department...; Question 113: Materials that are accepted through a material review proces...; Question 114: Which of the following terms refers to a systematic error?...; Question 115: To reduce- the potential for liability on a safety-related p...; Question 116: A continuous process yields the following output data. On th...; Question 117: The following chart was created from data collected over the...; Question 118: The following control chart was created by a process improve...; Question 119: Which of the following steps should an organization take imm...; Question 120: An organization should use which of the following resources ...; Question 121: Design for six sigma most commonly users which of the follow...; Question 122: Which of the following groups has primary responsibility for...; Question 123: Senior management has scheduled a meeting to review the resu...; Question 124: A quality department should use which of the following docum...; Question 125: In the initial stage of project planning, which of the follo...; Question 126: A senior executive invites employees to become members of a ...; Question 127: Which of the following sets of elements describes the key ph...; Question 128: The limits of an x control chart are usually calculated by u...; Question 129: After tentatively accepting a position that has more respons...; Question 130: McGregor's Theory X-Theory Y model is based on the concept o...; Question 131: Which of the following elements of an organisation's strateg...; Question 132: ACME organization has several teams "feuding" with one anoth...; Question 133: The most important reason for changing procedures or process...; Question 134: A company's quality training manager tells the quality direc...; Question 135: Which of the following aspects of process measurement is mos...; Question 136: Which of the following is the first activity required in str...; Question 137: Which of the following factors should be considered in the i...; Question 138: A SWOT analysis should he performed when a company is...; Question 139: If an employee compensation plan is linked to pre-establishe...; Question 140: A company should develop or expand its quality policy in ord...; Question 141: A company needs to upgrade its inspection process which has ...; Question 142: A customer submitted a comment card for a hotel chain detail...; Question 143: Which of the following elements is an essential feature of a...; Question 144: Which of the following actions by a leader is considered a r...; Question 145: To make quality training relevant to both the trainees and t...; Question 146: Which of the following approaches should a manager take to s...; Question 147: After learning that control charts were not being used in pr...; Question 148: One of Deming's 14 points indicates that goals?...; Question 149: Which of the following approaches to explaining the importan...; Question 150: Which of the following activities describes the team leader'...; Question 151: Which of the following could be a cause of the control chart...; Question 152: A corporate leader who allows division managers to control t...; Question 153: The study of human behavior within a moral context can be de...; Question 154: If a company finds that employee satisfaction is positively ...; Question 155: A process capability study is designed to show the...; Question 156: If an activity time within a critical path is increased, whi...; Question 157: If a department manager asks the quality manager for help in...; Question 158: An organization that liar, similar norms and values across p...; Question 159: In order to promote effective quality improvements throughou...; Question 160: Which of the following tools can be used to conduct a time s...; Question 161: Throughput is defined as the; Question 162: A company should take which of the following actions to iden...; Question 163: The constraint that is most often encountered by virtual tea...; Question 164: A recent analysis by a quality engineer indicates that a sig...; Question 165: Which of the following standards is a guidance for environme...; Question 166: A company's area director is upset that quality levels have ...; Question 167: The following, chart was developed by a team to conduct a SW...; Question 168: Which of the following metrics is included in a balanced sco...; Question 169: A company that distributes merchandise to major retail store...; Question 170: A 500-employee company is being acquired by one of its compe...; Question 171: Which of the following is an external failure cost?...; Question 172: Which of the following is an example of one-on instruction?...; Question 173: Who has ultimate responsibility for quality in a service org...; Question 174: A transportation company offers a discount to companies that...; Question 175: A company that wants to achieve a goal of zero defects must ...; Question 176: In order for a supplier certification program to be successf...; Question 177: In terms of performance and perception, which of the followi...; Question 178: Which of the following is classified as an appraisal cost?...; Question 179: Empowerment is best described as the process of...; Question 180: In the theory of constraints, what 1s the greatest obstacle ...; Question 181: Which of the following elements is critical to teams being s...; Question 182: Which of the following tools can be used to estimate the exp...; Question 183: Which of the following communication skills is most importan...; Question 184: According to the Taguehi loss function, which of the followi...; Question 185: For this question, please refer to the following flow diagra...; Question 186: Typically, which of the following engineering functions is c...; Question 187: The enhancement of one part of an organization at the expens...; Question 188: The best way to create ownership in a major organizational c...; Question 189: Which of the following is the first step in managing risk fo...; Question 190: Which of the following features of continuous improvement di...; Question 191: An organization has recently revised its mission and vision ...; Question 192: Which of the following tools is used to clarify roles and tr...; Question 193: One method to monitor perf and determine actions to satisfy ...; Question 194: A production line has a dropped OEE by 10% from the previous...; Question 195: The most appropriate way to add: a cross-functional team mem...

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