A cross-functional team has been working t>n a process improvement project that affects departments A. B.C. and D. Once the project is completed, which of the following people associated with the team is responsible for ensuring that the changes are integrated into the processes of the affected departments?
Correct Answer: D
The CMQ/OE is a professional who champions process-improvement initiatives across various industries, from small businesses to multinational corporations. As part of their role, they lead cross-functional teams working on process improvement projects. Once a project is completed, the CMQ/OE ensures that the changes are effectively integrated into the processes of the affected departments. This involves monitoring customer/supplier relations, supporting strategic planning, and deploying measurement systems to assess organizational improvement. The CMQ/OE's responsibilities extend to motivating and evaluating staff, managing projects and human resources, analyzing financial situations, evaluating risks, and employing knowledge management tools to address organizational challenges1.: 1: ASQ Certified Manager of Quality/Organizational Excellence