CRT-261 Exam Dumps | Universal Containers has technical support and general customer service teams that use unique Service

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Question 17/84

Universal Containers has technical support and general customer service teams that use unique Service Console applications.
Which configuration should a consultant use when deploying the console?

A. Assign the app to the User profile.

B. Assign a permission set granting the Service User license.

C. Assign the Service User license to their User record.

Correct Answer: A

Assigning the Service Console application to the User profile ensures that users within specific profiles have access to the appropriate console based on their role and responsibilities. This configuration allows for a customized experience, ensuring that technical support and general customer service teams have access to the tools and information relevant to their unique workflows.

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