CRT-261 Exam Dumps | A company is planning for the migration of an existing external knowledge base into Salesforce Knowledge.

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Question 4/84

A company is planning for the migration of an existing external knowledge base into Salesforce Knowledge.
Which set of factors should be considered when selecting the articles to migrate?

A. Original creation date and total number of article views in the last year

B. Last modified date and terms searched frequently in the last year

C. Last modified date and total number of article view in the last year

Correct Answer: C

When selecting articles for migration into Salesforce Knowledge, considering the last modified date and total number of article views in the last year is important. This ensures that the most current and frequently referenced content is prioritized, enhancing the relevance and utility of the knowledge base in Salesforce.

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