CRT-261 Exam Dumps | Cloud Kicks (CK) has created hundreds of Knowledge articles about its products. The articles have been

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Salesforce.CRT-261.v2024-04-04.q84
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Question 6/84

Cloud Kicks (CK) has created hundreds of Knowledge articles about its products. The articles have been attached to closed cases. A new product release will require changes to dozens of articles.
After revising the articles, CK wants to ensure that a prior article version stays associated with the closed cases.
What is the recommended method to meet the requirements?

A. Add "updated" to the name of the new article.

B. Use Smart Link to Article to select the prior version.

C. Select the Flag as new version checkbox when publishing.

Correct Answer: C

To ensure that prior versions of Knowledge articles remain associated with closed cases after updates, selecting the "Flag as new version" checkbox when publishing the revised articles is recommended. This approach maintains the link between closed cases and the specific article versions referenced at the time, preserving the accuracy of historical case resolutions.

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