CRT-261 Exam Dumps | In the build phase of a Service Cloud implementation for Universal Containers, which activity should

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Question 15/84

In the build phase of a Service Cloud implementation for Universal Containers, which activity should a consultant prioritize to ensure the system aligns with the client's business processes and requirements?

A. Configure, develop, and test the application in a sandbox environment.

B. Develop training materials after configuring the application to prepare for user adoption.

C. Migrate data to the sandbox environment and verify successful migration.

Correct Answer: A

In the build phase of a Service Cloud implementation, prioritizing the configuration, development, and testing of the application in a sandbox environment is crucial. This ensures that the system is aligned with the client's business processes and requirements before deployment, facilitating a smooth transition and successful implementation.

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Question List (84q): Question 1: Universal Containers (UC) is implementing Service Cloud. UC ...; Question 2: Cloud Kicks plans to deploy Service Cloud to customers who w...; Question 3: Universal Containers (UC) is implementing Service Cloud with...; Question 4: A company is planning for the migration of an existing exter...; Question 5: Universal Containers (UC) recently expanded sales to Mexico ...; Question 6: Cloud Kicks (CK) has created hundreds of Knowledge articles ...; Question 7: A service manager at Cloud Kicks has received complaints fro...; 1 commentQuestion 8: The service team members at Cloud Kicks (CK) are struggling ...; Question 9: Cloud Kicks provides support to customers across the world a...; Question 10: Cloud Kicks' development team must manage multiple projects ...; Question 11: Which advantage does Salesforce provide with the OpenCTI fra...; Question 12: The customer' support team at Universal Containers (UC) has ...; Question 13: To help service agents more accurately respond to a new case...; Question 14: A business-to-consumer (B2C) company wants to decrease servi...; Question 15: In the build phase of a Service Cloud implementation for Uni...; Question 16: Universal Containers has implemented Service Cloud. 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Service ag...; Question 60: Universal Containers is migrating from Knowledge to Lightnin...; Question 61: Universal Containers (UC) has a service-level agreement (SLA...; Question 62: An organization has requested guidance on how to delete cust...; Question 63: Cloud Kicks (CK) has multiple product lines. CK is preparing...; Question 64: Cloud Kicks has a robust Service Cloud implementation for it...; Question 65: Ursa Major Solar (UMS) provides customers with remote monito...; Question 66: Universal Containers has tested Skills-Based Routing in a sa...; Question 67: Universal Containers has a case handling process that requir...; Question 68: Cloud Kicks is planning to provide different levels of suppo...; Question 69: Cloud Kicks (CK) uses Service Cloud and Slack. For difficult...; Question 70: The VP of service at Universal Containers wants to make it e...; Question 71: The support manager at Universal Containers wants to measure...; Question 72: Universal Containers wants to automate the process of case c...; Question 73: Cloud Kicks (CK) wants to explore having a full Incident Man...; Question 74: Universal Containers (UC) is migrating from a legacy case ma...; Question 75: Cloud Kicks (CK) provides customized support based on produc...; Question 76: Cloud Kicks (CK) often needs to seek assistance within its o...; Question 77: Universal Containers wants to move articles from an old data...; Question 78: Support is divided by product line at Universal Containers. ...; Question 79: Metrics show that Universal Containers has a high call aband...; Question 80: Universal Containers (UC) plans to implement a chatbot withi...; Question 81: Universal Containers is training a new set of service agents...; Question 82: Cloud Kicks wants to offer its customers a more personalized...; Question 83: Universal Containers (UC) has a policy that requires all ema...; Question 84: Cloud Kicks provides regular and special support to customer...

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