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Which is the best approach to improve a benefit program's impact on employee retention?
Correct Answer: A
* Customized Benefits: Tailoring benefits to meet the diverse needs of different employee groups can significantly improve satisfaction and retention. * Employee Surveys: Conducting surveys to understand the specific needs and preferences of various employee demographics helps in designing targeted benefit programs. * Competitive Advantage: Offering targeted benefits can differentiate the organization from competitors, making it more attractive to current and prospective employees. * Retention and Engagement: When employees feel their specific needs are met, their loyalty and engagement with the organization increase, leading to higher retention rates. References: * SHRM, "Strategic Benefits Planning," available at SHRM.org. * SHRM, "Enhancing Employee Retention Through Tailored Benefits," available at SHRM.org.