SHRM-SCP Exam Dumps | How would you deliver the feedback to this employee? You are a supervisor who manages a small team of

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Question 113/193

How would you deliver the feedback to this employee?
You are a supervisor who manages a small team of three prof essionals. One in particular is a high performer with a great attitude. Unfortunately, he/she made a huge error on his/her most recent client report, which ended up costing the organization a significant amount of money. It is an error that you need to address with, but you don't want to dampen his/her spirits as he/she tends to be sensitive to negative feedback

A. Remain neutral and state the facts of the mistake in the report. Ask for feedback on how to avoid these mistakes in the future.

B. Explain the mistake and the impact it had on the company. Warn him/her that if it happens again, he/she might be disciplined.

C. Send an email with the details of the mistake to be less confrontational.

D. Document the event in the details of his/her next performance review.

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Question 113/193

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