SHRM-SCP Exam Dumps | The senior management team agrees that one of the steps to address the performance issues is to update

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Question 2/193

The senior management team agrees that one of the steps to address the performance issues is to update their current performance management system, which is based on annual reviews. The CEO tasks the HR manager with developing a new performance management system based on continuous feedback and regular check-ins with the employees. What is the first step that the HR manager should take?

A. Conduct a company-wide employee opinion survey to determine the reason(s) behind the junior developers, low performance.

B. Meet with the project directors to develop an understanding of what improvements they want to see as a result of the new performance management system.

C. Develop a thorough communication plan to inform all employees of the upcoming changes to the performance management system.

D. Gather data, including the projected return on investment, to demonstrate the value of rolling out a new performance management system.

Correct Answer: B

By meeting with and listening to the project directors, the HR manager displays the relationship management competency. The first step is to understand the needs of the project directors to make sure that the new performance management system achieves their desired results. Conducting an employee survey is not a necessary step in developing a new performance management system. Communicating the change to the performance management system should take place after it has been developed. Because the decision to update the performance management system has already been made, there is no need to make a case for doing so.

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