SHRM-SCP Exam Dumps | The marketing department consists of eight employees who have been working together for many years. They

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Question 134/193

The marketing department consists of eight employees who have been working together for many years. They are very tight- knit. A new content marketing lead is hired and joins the department. The marketing manager notices that there is tension between the old employees and the new hire. The tension disrupts their work and resulted in a missed deadline. How should she handle the conflicts within her team?

A. Talk to employees one-on-one to understand what causes the tension.

B. If the new employee does not fit into the departments culture, it is best to reassign her to adifferent team.

C. Wait to intervene until the team moves from the storming to the norming phase.

D. Schedule a team meeting, and facilitate a team discussion to solve the problems,

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Question 134/193

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