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A rapidly growing technology start-up company with 200 employees forms a new team to handle recruitment for the company that is independent of the HR team. The recruitment team does not have any specific guidelines for hiring. The HR director wants to establish guidelines to prevent the theft of intellectual property and insists that the recruitment team begin conducting background checks to verify applicants' criminal histones. The recruitment director feels that background checks create unnecessary delays and that the multiple interviews used to make selection decisions serve the same purpose as a background check. Despite the HR director's insistence, the recruitment director continues to hire without conducting background checks. Which is the best action for the HR director to take to ensure that background checks are conducted?
Correct Answer: B
The HR director should take a collaborative approach to resolve the disagreement with the recruitment director. This strategy helps in several ways: * Open Communication: By meeting with the recruitment director, the HR director can explain the importance of conducting background checks, especially in protecting intellectual property. This opens up a dialogue where both parties can voice their concerns and understand each other's perspectives. * Building Trust and Cooperation: Engaging in a joint discussion fosters a cooperative environment. It allows both directors to work together towards a mutually agreeable solution, increasing the likelihood of successful implementation of the guidelines. * Finding a Compromise: This approach allows for the development of a compromise that addresses both the HR director's concern for security and the recruitment director's concern for efficiency. For example, they might agree to streamline the background check process to minimize delays. * Aligning Goals: This meeting can help align the recruitment team's practices with the broader organizational goals, ensuring that all departments work towards common objectives. References: * SHRM-SCP Exam Content Outline * SHRM guidelines on conflict resolution and strategic HR management