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A virtual project team has members located on four continents. The project director is concerned about the declining motivational levels of team members and feelings of noninclusion by other team members. The project director has tasked the project manager with finding a solution. What should the project manager do?
Correct Answer: C
In virtual and culturally diverse teams, inclusivity and engagement are best supported by agreed-upon team norms and working agreements. Ground rules that respect time zones, cultures, and communication styles foster equity and psychological safety. PMBOK Guide - Seventh Edition and the Agile Practice Guide both emphasize the importance of team agreements, team charters, and cultural awareness in virtual settings. Option A is supportive but doesn't address inclusion issues directly. Option B adds bureaucracy and fragmentation. Option D is one part of inclusion but not a complete solution. References: PMBOK Guide - Seventh Edition, Team and Communication Performance Domains Agile Practice Guide, Chapter 4: "Agile Teams and Cultural Considerations" -