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A customer has provided excellent feedback on the project. However, a key project resource is leaving the company. Which measure should mitigate the impact of this key resource's departure?
Correct Answer: B
The departure of a key project resource can pose a significant risk to the continuity and success of a project. To mitigate this risk, establishing a proactive knowledge-sharing plan is essential. This involves creating a structured approach to capture the departing resource's knowledge and expertise, which can then be transferred to the remaining team members. This ensures that critical project information and skills are retained within the team, minimizing the impact of the resource's departure. A knowledge-sharing plan can include documentation of processes, training sessions, and mentoring programs12. References: PMBOK Guide, 6th Edition, Section 9.1.3.1: Plan Resource Management PMI's Practice Standard for Project Risk Management How to Mitigate Resource Risk in Project Management? - Resources Library PMP Exam Strategies for Risk Response: Mitigate Risk, Avoid, or Transfer