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A project is delayed considerably from its original completion date for various reasons. The client attributes the delays to the contractor and is going to impose liquidated damages. The project manager of the contracting company reviews the schedule and observes that, though some activities were delayed by the contractor, the critical activity was delayed by the client. What should the project manager of the contracting company do?
Correct Answer: A
When the project manager identifies that the delay on the critical path was caused by the client, it is essential to formally document this and then seek a discussion with the client. This supports transparency, allows for resolution, and protects the contractor from inappropriate penalties. Per the PMBOK Guide - Seventh Edition and PMI's Contract Management standards, documenting the root cause and opening a dialogue is the first proper step in addressing contractual disputes. Option B is a valid legal step, but only after engagement and documentation. Option C refers to an internal party (sponsor) who may not be relevant here. Option D may support analysis but does not immediately address the contractual issue. References: PMBOK Guide - Seventh Edition, Governance and Delivery Performance Domains PMI Practice Standard for Project Contracts