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A project manager is leading a project that has been in execution for 1 year. An experienced team member is performing well, but often disagrees with the project manager and refuses to implement their decisions. Part of the team supports the team member's defiance, while the other team members do not. What should the project manager do?
Correct Answer: C
When faced with a situation where a team member often disagrees with the project manager and refuses to implement decisions, it is crucial for the project manager to engage in conflict resolution by understanding the team member's perspective. This involves identifying the root causes of the disagreement and working collaboratively to find a solution that aligns with the project's goals while addressing the team member's concerns. This approach not only resolves the current conflict but also strengthens team cohesion and prevents future disagreements. References: * PMBOKGuide - Seventh Edition1. * PMI Professional in Business Analysis (PMI-PBA)Reference Materials2.