Explanation
= The project manager should address and remove obstacles and blockers for the team to improve project performance. Obstacles and blockers are anything that prevents the team from completing their work or delivering value to the customer. They can be internal or external, technical or non-technical, predictable or unpredictable. The project manager should identify, prioritize, and resolve them as soon as possible, by using effective communication, negotiation, and problem-solving skills. The project manager should also protect the team from unnecessary distractions and interruptions, and provide them with the necessary resources and support. Empowering the team members, asking stakeholders to communicate directly, or adding blockers to the issue log and risk management plan are not the best actions to take, as they may not address the root cause or the urgency of the obstacles and blockers, or they may create more confusion or conflict. References:
PMBOK Guide 7th Edition, Chapter 7: Team Performance, Section 7.2: Enable Team Performance, Page 181 PMBOK Guide 6th Edition, Chapter 9: Resource Management, Section 9.4: Manage Team, Page 341 Agile Practice Guide, Chapter 3: Implementing Agile: Creating an Agile Environment, Section 3.4:
Delivery Practices, Page 40