Explanation
The project manager should discuss the process used to create the noncompliant deliverables with the project team to see if there was a potential misunderstanding because this is the first step to identify the root cause of the problem and take corrective actions. The project manager should not assume that the team members are intentionally delivering poor quality work, but rather seek to understand the reasons behind the noncompliance. The project manager should also consider the cultural differences, communication barriers, and technical challenges that may affect the team's performance and expectations. By discussing the process with the team, the project manager can clarify the requirements, standards, and expectations, and provide feedback and guidance to improve the quality of the deliverables. The project manager should also involve the relevant stakeholders, such as the sponsor, the customer, and the quality assurance team, in the discussion and resolution of the issue, as appropriate. References:
A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Seventh Edition, Chapter
2.2.2, page 28
Agile Practice Guide, Chapter 2.1.1, page 14
PMP Exam Content Outline, Domain III: Executing, Task 7