CSCP Exam Dumps | Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?

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Question 174/227

Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?

A. Reducing the size of the sales force by automating activities

B. Gaining a better understanding of customer requirements

C. Implementing automated inter-organizational processes

D. Focusing sales efforts on the most profitable customers

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Question 174/227

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