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A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
Correct Answer: A
For a company that sells engineered-to-order products, the complexity of the purchasing process is the factor most likely to make the implementation of a Supplier Relationship Management (SRM) system difficult. Engineered-to-order products typically require customized components and materials, leading to a complex purchasing process involving multiple specifications, custom orders, and variable requirements. This complexity can challenge the standardization and integration capabilities of SRM systems, making implementation and ongoing management more difficult compared to more standardized purchasing processes. References: * "Supplier Relationship Management: Unlocking the Hidden Value in Your Supply Base" by Jonathan O'Brien * "Managing Supply Chain and Operations: An Integrative Approach" by S. Thomas Foster