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Unresolved conflicts from the sales and operations planning (S&OP) process will result in which of the following outcomes?
Correct Answer: D
Unresolved conflicts from the sales and operations planning (S&OP) process typically require senior management resolution. This outcome is necessary to ensure that strategic decisions align with the overall business goals and objectives. Key aspects include: * Strategic Alignment: Senior management ensures that the resolution aligns with the company's strategic objectives and priorities. * Authority and Accountability: Senior leaders have the authority to make final decisions and are accountable for the outcomes, providing clear direction. * Resource Allocation: They can allocate resources and make trade-offs between conflicting demands to balance supply and demand effectively. * Cross-functional Coordination: Senior management can facilitate cross-functional coordination and communication, ensuring that all departments work towards a common goal. References: * Wallace, T. F., & Stahl, R. A. (2008). Sales & Operations Planning: The How-To Handbook. T. F. Wallace & Co. * Grimson, J. A., & Pyke, D. F. (2007). Sales and operations planning: an exploratory study and framework. The International Journal of Logistics Management.