CSCP Exam Dumps | The voice-of-the-customer (VOC) approach is used most appropriately as a way to:

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Question 57/227

The voice-of-the-customer (VOC) approach is used most appropriately as a way to:

A. gather information from customers to improve offerings.

B. analyze product defects to improve processes.

C. provide customers feedback about product delivery.

D. create opportunities for cross-selling.

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Question 57/227

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